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||Friday, May 25, 2007
“If you focus less on one way presentations and
more on two way conversations, then customers will tell
you what they want,” says Jim Goodnight CEO SAS
Institute in an interview with Stuart Lauchlan, news
and analysis editor of MyCustomer.com.
Goodnight shares more great advice for salespeople with
Lauchlan, including the aspect that it’s the salespeople
that create the unique long-term relationships for success.
story from MyCustomer.com
Who knew that learning the game of golf could increase
sales? It has made such an impact that some colleges
and universities are offering business-oriented instruction
in the sport.
Some executives make their best decisions on the course,
according to Anne Stuart. Stuart shares with readers
at Redmond Channel Partner Online the reasons
why you should learn to golf and some great tee-time
tips and on how to integrate the sport with your sales
story from Redmond Channel Partner Online
Turn The Tide
Transforming customers into loyal repeat business takes
one bad turn…If a customer lodges a complaint
this is your opportunity to really win them over.
As John Mehrmann explains at BusinessKnowHow.com
a bad experience can actually be good. If the customer
is taking the time to complain, then take the time to
make it right and gain a customer for life.
story from BusinessKnowHow.com
You can know your product inside and out, be organized,
punctual and well groomed, but if you have sales call
reluctance, none of the other stuff matters. Taking
action is what matters.
Manage Smarter offers an excerpt from George
W. Dudley and Dr. John F. Tanner’s new book The
Hard Truth About Soft Selling. The pair takes an
in-depth scientific look at how sales call reluctance
can ruin a sales career.
story from IncentiveMag.com
Keeping in touch with prospects and customers will help
you outsell your competition. Sending a simple note
lets them know you care, while their current salesman
is asleep at the wheel you are reaching out, keeping
yourself top of mind.
Michael Kaselnak shares his true story of success with
readers at SalesVantage.com. Learn how he created
his multi-million dollar company just by writing notes
to his customers.
story from SalesVantage.com
White Paper Analyzes Key Sales Principles
Some essential principles are necessary to succeed in
sales, according to a new White Paper on improving personal
story from MortgageDaily.com
Leading the Pack
Customer relationship management is getting easier to
handle with the help of automated services that drop
leads at your door, help you organize them, follow-up
with them and close them. If you don't already use a
CRM system, nows the time to check it out.
Keeping track of the little details from sales meetings
can be tedious. Now, taking notes is as easy as picking
up the phone.
Terry Brock shares with readers of Portland Business
Journal the benefits of using a service such as
TeleNotes to keep up with those little details that
can mean so much. Brock shares the importance of getting
to know those customers beyond just a buyer/seller relationship.
story from Portland Business Journal
Enough to Get the Business
Caring about the customer begins with that very first
interaction. You need truly want to help that person
out who is seeking your assistance.
Louis Columbus, a writer for E-Commerce Times
shares with readers his experience with a company that
showed it cared enough to send the very best and why
they will get his business again in the future.
story from E-Commerce Times
read hundreds more
sales stories in archived blog entries
Paula Parisot reports news and reviews sales books for MortgageDaily.com.
by Paula Parisot
Email Paula at: PaulaParisot@CloserBlog.com
News By: MortgageDaily.com