| August 3, 2007|
Learn to Sizzle
Sales is a “learn as you grow” kind of career. There are so many variables, complex situations and curve balls, that it is impossible to know everything when you first begin. Recognizing this fact is important to your success.
Janet Attwood, author of the Passion Test, shares with readers at Healthy Wealthy-n-Wise the five stages of a salesperson and how to get through them all.
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Let Your Body Talk
Body language plays a huge part in understanding our customer. The way they lean forward when they are interested or when they yawn if they aren't. Either way, it's important to decipher their movements, or lack thereof, so you can take the conversation to where you need it to go.
Ellen Dunnigan, a speech-language pathologist and founder of Accent On Business shares with readers at American Chronicle how to recognize these cues and match your body language to connect.
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August 1, 2007
Your Client = Your Best Friend
There are certain aspects of a sale that salespeople need to be aware of whether you are selling a pair of shoes or a $1 million contract for fiber-optic cable. Show interest in the client even if you have to pretend they are your best friend -- and you are certain to hit all the right buttons.
Would you sell your best friend a loan that you know is not right for them? Or a dress you knew looked awful on them -- just to make the sale? No. Don't forget, the sales experience is just as important as the end solution.
Dennis Snow, author of Unleashing Excellence -- The Complete Guide to Ultimate Customer Service shares with readers Rediff News how selling great customer service can increase sales.
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